How to request deletion of your data from NS360 (short for Nexwift360, a platform by Nexwift Company).
1.If You Are a Business Using NS360
An owner or admin can delete the account’s data from the console, or email us from the account’s registered email address. After the account is ended, export remains available for 30 days and the data is then deleted within a further 30 days.
2.If You Contacted a Business on WhatsApp, Messenger or Instagram
If you contacted a business on WhatsApp, Messenger or Instagram, or commented on its post, that business is the controller of your conversation, and you can ask it directly.
You can also email us at info@nexwift.com with the subject “Data deletion request”, including:
We will verify the request, delete the matching messages and contact details we hold for you, inform the business, and confirm by email.
3.If You Connected Your Facebook or Instagram Account
Disconnect it in NS360, or remove the app in Facebook (Settings > Business integrations) or Instagram (Settings > Apps and websites). Then email us if you also want past data deleted.
4.Timing
We complete confirmed deletion requests within 30 days, unless a legal obligation requires us to keep a record (for example, invoices under Saudi tax law). Backups expire on their regular cycle.
5.Questions
Email info@nexwift.com. See also our Privacy Policy.